The following animated tutorials are helpful if
your are new to the product or if you prefer to learn how to use it by
watching. To view a tutorial click on a session title. These tutorials
require the Adobe Flash Player.

SurveyGold Overview (Time: 3 minutes)
This session introduces the basic product
concepts. It describes the overall process of using SurveyGold, where
features are located, how to navigate and how to get help. It provides a
helpful overview of the four main sections of the product: Setup Survey,
Conduct Survey, View Results and Analyze Results.
This session explains the essentials for creating surveys. It describes
how to create a survey, add a section to a survey and add a question to
a section. It describes how to reduce the time it takes to create a
survey by copying questions from one survey to another. It also shows
how to setup a survey so that it collects respondent data.
This session from our Hints & Tips Newsletter explains how to use the
View Results feature. It describes how to visually navigate through
survey results, how to drill down for more detail and how to view a
respondent's completed questionnaire. It also describes how to create a
filtered subset of respondents based on how they answered a question or
a date range. It also shows how to use that filter to perform actions in
the Analyze Results tab so that reports contain only a subset of
respondents instead of all respondents. Finally, it shows how to
memorize the filters you create and how use them to view different
subsets of respondents in multiple series.
This session from our Hints & Tips Newsletter explains how SurveyGold
assigns numeric values to response choices and how SurveyGold uses those
numeric values to compute the average response for a given question.
It also describes how those numeric values appear when viewing results
in the View Results and Analyze Results features.
This session from our Hints & Tips Newsletter explains how to navigate
a multi-page web survey form using skip logic.